Stephanie Leger is the Chief Excellence Officer of First Rate Hospitality, a hospitality training consultancy. Stephanie has trained more than 20,000 hospitality employees in hotel and restaurant operations worldwide, providing countless reviews of operational evaluations. She has nearly 20 years of experience in the hotel industry globally, working with brands such as Ritz-Carlton, Forbes Travel Guide Inspector, AAA, and others. Stephanie is also the co-host of the popular WTF “Walk The Floors” hospitality training podcast.